Admissions
Reaching out for help is a big step, and it’s normal to feel nervous, unsure, or even tempted to wait. You might be wondering what you’ll be asked, what treatment will cost, or whether you’ll have to step away from work. You might not be sure you need treatment at all.
You don’t have to have any of that figured out. Our rehab admissions process in San Francisco, California, is designed to be simple, private, and pressure-free. A member of our team will walk you through each step, answer your questions, and help you decide what’s right for you.
At Amar Recovery, you don’t need to know what to do. You just need to reach out.
Verify insurance
Understand your coverage before you begin.
Our team can help check your benefits. Having these on hand usually makes it quicker:
- Your insurance card (front and back)
- Member ID and group number
- Policyholder’s name and date of birth
Please don’t email insurance card images or health details until a secure channel is confirmed.
Admission form
For families and loved ones
You can call on someone else’s behalf to ask questions and learn about options. With the person’s consent, we can talk through next steps together.
How Does the Admissions Process Work?
Our admissions process has four steps. Most people are surprised by how straightforward it is.
Step 1
Call or Submit a Form
Start by calling us or filling out our confidential contact form. You can also email info@amarrecovery.com.
On this first call, you’ll talk with a member of our team who will listen to what’s going on and answer your questions. There’s no commitment and no pressure. If you’re calling for a loved one, we’re happy to talk with you too.
Step 2
Assessment
Next, you’ll complete an assessment with our clinical team. We’ll ask about your substance use, mental health, medical history, relationships, and goals. This helps us understand your needs and recommend the right level of care.
If the assessment shows you need medical detox before outpatient treatment, we’ll help you find a trusted detox provider and plan your transition to our program. If another type of care would serve you better, we’ll help you find it.
Step 3
Insurance Verification
With your permission, our team will contact your insurance company to verify your benefits for outpatient treatment. We’ll explain what your plan covers and any out-of-pocket costs before you begin, so there are no surprises.
Step 4
Your First Day
Once everything is in place, we’ll schedule your start date. On your first day, you’ll meet your care team, tour the facility, complete any remaining paperwork, and learn what your schedule will look like. Most importantly, you’ll begin connecting with the people who will support you through recovery.
Which Program Is Right for Me?
Amar Recovery offers two levels of outpatient care. Your assessment will help determine which one fits your needs.
Partial Hospitalization Program (PHP)
A partial hospitalization program (PHP) offers full days of treatment most days of the week. PHP may be right for you if you:
- Need daily structure and support to stop drinking or using
- Are stepping down from detox, a hospital stay, or residential treatment
- Are experiencing intense anxiety, depression, or trauma symptoms
Intensive Outpatient Program (IOP)
An intensive outpatient program (IOP) offers several hours of treatment a few days a week. IOP may be right for you if you:
- Have a stable living situation and can manage daily life
- Want to keep working while in treatment
- Are transitioning from PHP and want continued support
Many clients start in a PHP and step down to an IOP as they progress. Your care team will adjust your level of care as your needs change.
Does Insurance Cover Rehab?
Many insurance plans cover outpatient rehab, including PHPs and IOPs, for both substance use and mental health. Under federal law, many plans are required to cover mental health and substance use treatment in a way that is comparable to medical care, though your specific benefits depend on your plan.
Our admissions team will verify your benefits for you and explain them in plain language.
What Should I Bring on My First Day?
Because our programs are outpatient, you won’t need to pack for an overnight stay. For your first day, we recommend bringing:
- A photo ID
- Your insurance card
- A list of current medications and doses
- Contact information for your doctor or any current therapist or psychiatrist
- Comfortable clothing, especially for yoga or movement sessions
- A water bottle and any snacks you may want
- A notebook or journal, if you’d like one
If you’re not sure about something, just ask. We’ll make sure you feel prepared.
Can I Keep Working During Treatment?
Many people can. Our IOP is designed to fit around work and other responsibilities. PHP involves full days of treatment, so most people take time off or adjust their schedules during that phase.
Federal laws such as the Family and Medical Leave Act (FMLA) may protect your job while you attend treatment, depending on your employer and eligibility. Your treatment is confidential, and you decide what to share with your employer. Our team can talk with you about how to balance treatment and work.
Take the next step
Contact Amar Recovery to Get Started on Treatment
Reaching out about treatment can feel overwhelming, especially if it’s your first time. You don’t need to know which program you need or have the right words before you call. When you contact us, a member of our team will listen to what’s going on, answer your questions, and complete a brief, confidential assessment. From there, we’ll help you understand your options, verify your insurance benefits, and choose a start date that works for you.
When you’re ready to take the first step, or if you just have questions, we’re here. If you’re reaching out for someone you love, we’re here for you too.
Questions
Rehab Admissions FAQs
Don’t see your question? Call (415) 469-1040 or send us a message.
We work to start treatment as soon as possible after your assessment and insurance verification.
Yes. We’re happy to talk with family members and friends about how to support someone and what treatment options are available.
Yes. Everything you share during admissions is kept private and protected by federal privacy laws.
That’s okay. Many people reach out without being sure. Our team can help you understand your options with no pressure to commit.
You don’t need a referral to contact us. Some insurance plans may require one for coverage, and our team will check this for you.
You’re welcome here. Returning to treatment is common, and we’ll build a plan based on where you are now.
Whenever you’re ready
You don’t have to
figure this out alone.
Whether you’re looking for support for yourself or someone you love, reaching out is a meaningful first step. Our team is here to listen, answer your questions, and help you understand your options — from programs and therapies to insurance and what getting started looks like. There’s no commitment and no pressure. Just an honest, confidential conversation, at whatever pace feels right for you.
